xbox is launching its own customer support team for iOS, Android and PS4 in the coming months, according to a new report.
The move is likely to be a follow-up to the Xbox Live Customer Support team, which has been providing support for the console since 2015.
The announcement comes on the heels of Microsoft announcing that it is closing the Microsoft Account for Xbox 360 customers, meaning that customers will no longer be able to access their existing Microsoft account for Xbox Live.
In addition, the Xbox app will no more be able at launch to send email or text messages to Xbox Live accounts, which means that players won’t be able send or receive support messages on Xbox One.
Xbox has been struggling with the issues of people using multiple Xbox Live devices to play games, as well as the lack of a console with an Xbox app on it.
The company is now looking to move away from this approach and has said that it plans to add support for more Xbox consoles in the future.
Microsoft will reportedly be announcing more details about the Xbox Customer Support initiative on Tuesday at the E3 gaming convention in Los Angeles.